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Access Center

24/7 Access Made Easy

The Access Center at Albany Med facilitates patient transfers from other health care facilities to Albany Medical Center Hospital.

All Access: Coordinating Care for Your Patients

Access Made Easy

For Use by Medical Professionals Only

To transfer a patient, including high-risk mothers and babies to Albany Med, call:

(518) 262-4660

All Other Inquiries

Please call Albany Med's main switchboard:

(518) 262-3125

Albany Medical Center is committed to meeting the health care needs of the patients and families we serve across our 25-county region—24 hours a day, seven days a week, 365 days a year, no exception. This includes ensuring that we are able to respond immediately, at any hour, to your needs and those of your patients and, when necessary, coordinating a smooth and safe transfer of service.

Upon calling the Access Center to initiate a transfer for your patient, our Access Coordinators will identify who you are and where you are calling from.

Please have the following information ready:

  • Patient’s name and date of birth
  • Patient’s diagnosis
  • The specialist required to care for this patient
  • Any isolation precautions: contact, respiratory, etc.

If the patient has had any diagnostic studies related to the transfer (i.e. CT, MRI, X-Rays), they will need to come with the patient on a disk with the radiology read.

All calls to the Access Center are recorded for quality management.